Two of the most common error messages encountered when trying to sign in to U-M Dropbox when you're still a member or an admin of a non-UM Dropbox Team: Check the box to confirm that you understand disbanding is permanent.Click Cancel Dropbox Business and disband my team.Sign in to with your Team admin account.(Dropbox expects the user will want to reinstate the Team so everyone is still bound to it.) The Team admin will either need to disband the Team or delete the users from their Team before they can join U-M Dropbox. Log in to your personal Dropbox accountĪ deactivated Dropbox Team is a Team that was a paid Team, but they have let the payment lapse.Log in to your Dropbox Team admin accountĪ suspended Dropbox Team is a free Team that finished its active trial period and the user never paid for it to continue.
If you are the admin of an active, paid Dropbox Business Team, you will need to delete the Team or change your email address to a non-UMICH email address. Convert your account to a personal account using a non-UMICH email addressĮither option will then allow you to create a U-M Dropbox.You will need to contact the Dropbox Business Team admin. If you are a member of an active, paid Dropbox Business Team, you do not have the ability to leave the Team on your own. How to leave a paid Dropbox Business Team Click your avatar (profile picture or initials) in the upper-right corner.Sign in to your personal Dropbox account.To leave a free Dropbox Team that is active or in an active trial: The user must leave the Team their personal Dropbox account is associated with before they can merge with/join the U-M Dropbox Team. This is an issue for Teams users who have a personal Dropbox account using their Level-1 address but want to join the U-M Dropbox Team. Resolutionĭropbox does not allow you to be a part of two separate Dropbox Teams at once under the same email address. Some users are unable to join the U-M Dropbox domain because their personal, non-UM Dropbox account (using their Level-1 address) is associated with a separate Dropbox Team (i.e., not the University of Michigan Dropbox Team).
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